Privacy Policy

1. Information We Collect

When you use PVRPOSE AI Coaching services, we may collect the following information:

• Name and contact information (email, phone number)
• Booking and scheduling preferences
• Assessment responses and coaching session notes
• Communication history and feedback

2. How We Use Your Information

We use your information to:

• Schedule and conduct coaching sessions
• Send appointment confirmations and reminders
• Personalize your coaching experience
• Improve our services and website
• Communicate important updates about our services

3. Data Protection

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using industry-standard SSL/TLS protocols.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Coaching session notes and assessment data are retained for the duration of our coaching relationship and for a reasonable period thereafter.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent for data processing
• Receive a copy of your data in a portable format

6. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

7. Third-Party Services

We use trusted third-party services to operate our business, including Google Calendar for scheduling, email services for communications, and secure payment processors. These providers are contractually obligated to protect your information.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our website or book a call to discuss your concerns.

9. Canadian Privacy Compliance

PVRPOSE AI Coaching complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL). We only send commercial electronic messages with your express or implied consent.